Terms of Service

Ng'ara by Roote Technologies · Last updated 12 November 2026

These terms apply when you use the Ng'ara app or website. By creating an account you agree to them.

The service

Ng'ara improves photos you upload: it can sharpen and light them, place products on a studio backdrop, make posters and portrait photos. Results are made by AI and may sometimes differ from what you expected.

Your account

Sign up with email or with Google. Keep your login safe; you are responsible for what is done with your account. You must be at least 13 years old.

Coins and passes

• New accounts get free welcome coins. One coin makes one picture.
• You can buy more coins, or a pass that allows a number of pictures per day for a set number of days. Prices are shown in the app before you pay.
• Coins do not expire. Passes end on the date shown in the app.
• If a picture fails, its coin is returned automatically. Each picture also gets one free retry in another look within 24 hours.
• Coins and passes have no cash value and cannot be transferred. If you were charged but did not receive what you paid for, contact us and we will fix it or refund you.

Your photos

You keep all rights to the photos you upload and the pictures made from them. You give us permission to process them only to provide the service. Only upload photos you have the right to use. Do not upload photos of other people without their consent.

Not allowed

Do not use Ng'ara to make illegal, sexual, hateful or misleading content, to impersonate anyone, to make fake documents, or to break other people's rights. We may suspend accounts that do.

Availability and liability

We work to keep Ng'ara running but cannot promise it will always be available or error free. To the extent the law allows, Roote Technologies is not liable for indirect losses from using the service.

Ending your account

You can delete your account at any time; see how to delete your account. We may close accounts that break these terms.

Changes and law

We may update these terms and will show the new date here. These terms are governed by the laws of Tanzania.

Contact

Roote Technologies, Tanzania · privacy@roote.co.tz · Privacy policy